FAQ - Membership & Payments

If you are thinking about becoming a Dogs Victoria Member, you can view all of our Benefits of Membership by clicking the link.

If you need to Join or Renew your membership - Please click here

What are the different membership types?

• Ordinary – Single member over the age of 18 years old.
• Dual/Joint – Two members over 18 years of age residing at the same address.
• Concession - Single member over 18 years old that can provide proof of Government issue concession card, i.e. Single Parent Pension, Age Pension, Disability Pension.
• Dual/Joint Concession - Two members over 18 years old that can provide proof they hold Government issue concession cards, i.e. Single Parent Pension, Age Pension, Disability Pension.
• Secondary – Single member living at the same address as an Ordinary member. 
• Junior – Member aged between 7-18 years of age, and must be attached to a parent/guardian membership.
• Companion – Member only for use of facilities and not a full membership. Cannot breed, show or trial with this membership. Includes ONE free transfer of a Limited Register pedigree.

How can I update my address?

Changes to your contact details ie. Residential address or email address updates must be made in writing along with verification document (eg. Utility/Bill in your name and new address) to Dogs Victoria via email: office@dogsvictoria.org.au or by post: Dogs Victoria, Locked Bag K9, Cranbourne Vic 3977

Change of residential address require proof of new address i.e.  Drivers licence. utility bills etc.  It is important that we receive written notification so that we can verify the request has come direct from the member in question.  This maintains our database integrity and ensures your personal information is protected and recorded correctly.

Can I pay for my membership renewal online?

Yes. You can find the Online Member Portal via our website here.

Do you require the Domestic Animal Business (DAB) & signature sections to be completed on the membership renewal?

Yes. Due to council requirements we are required to note Domestic Animal Business registration numbers against a membership.  

We require all signatures to be completed in acceptance of all rules & regulations of Dogs Victoria.

What are my payment options?

Our preferred payment methods are: Directly through the payment link that is emailed to you via credit card.
Alternatively direct deposit via bank transfer, credit card, cash or EFT can be made in person at our KCC Park reception. 

Can I pay over the phone?

For security reasons, we can only take payment over the phone if the application you are making payment for is in the office already.

Why has my renewal expiry date changed?

At the 2023 Annual General Meeting, members voted in favour to move to a common renewal date of 31 March each year under VCA rule 2.15.1.

How will I receive my membership card?

If you have a registered email address on file we will issue your membership card as a PDF attachment on email. If you don't have an email address registered with us we will continue to post a hardcopy card to your nominated address. A hardcopy card can be issued by special request.